Hurricane Florence

About Healthcare Ready

Healthcare Ready is a 501(c)(3) non-profit organization supported by both public and private sector partners that works to ensure patient access to healthcare, including medicines, during times of disaster.

Healthcare Ready has activated its Emergency Operations Center (EOC) to support healthcare and public health response operations to Hurricane Florence.

If you would like to request assistance from Healthcare Ready email us at or call (866-247-2694).

Support for Healthcare and Communities

Specific assistance includes:

  • Rapid access to the right contacts in the private sector or government
  • Coordination with federal, state and local officials, nonprofits and shelters to ensure coordination and assistance with access to medicine
  • Coordination with HHS, FEMA, state EOCs, and private sector companies
  • Assistance with donations to shelters
  • Facilitating access to healthcare facilities to ensure deliveries and personnel have access into restricted areas or with resuming operations
  • Sharing information and promoting the use of medicine assistance programs


Healthcare Ready Situation Reports:

Sit-rep #1 (Wednesday, September 12) | Sit-rep #2 (Thursday, September 13) | Sit-rep #3 (Friday, September 14) | Sit-rep #4 (Saturday, September 15) | Sit-rep #5 (Sunday, September 16) | Sit-rep #6 (Monday, September 17) | Sit-rep #7 (Tuesday, September 18) | Sit-rep #8 (Wednesday, September 19) | Sit-rep #9 (Thursday, September 20) | Sit-rep #10 (Friday, September 21, 2018)


Jump To: North Carolina Ι South Carolina Ι Maryland Ι Virginia Ι Healthcare Sector


Patient Resources:

Open pharmacies in the impacted regions:

  • Rx Open: A free map that displays the operating status of pharmacies in disaster-impacted areas.  

Keep track of your important medical information

  • Rx On the Run: A free tool to create a wallet-sized card with all of your important medical information in case of evacuation or emergency.


State Resources

  • Crisis Counseling - The Disaster Distress Helpline has been activated for those from North Carolina, South Carolina, and Virginia for those affected by the hurricane.  

North Carolina

  • Emergency Declarations: Hurricane Florence Emergency Proclamation (9/7)
  • Emergency Medication Refills: In the event of an Emergency Proclamation, pharmacists may dispense up to a 30-refill WITHOUT authorization from the prescriber, and up to a 90-day refill WITH authorization from the prescriber.
  • North Carolina DOT Hotlines
    • Routing Hotline: 833-STORM-18
    • Customer Service Hotline: 1-877-368-4968
  • Evacuation Notices: See Mandatory evacuation updates HERE. See if you’re in a flood zone HERE.

South Carolina

  • Tracking: Download the SC emergency manager app for updates and tracking (iPhoneAndroid)



  • Emergency Declarations: Hurricane Florence Emergency Proclamation (9/8, amended)
  • Emergency Medication Refills: Emergency refills are available on medications that are due to be refilled in the next 7 days, and a 72 hour supply of schedule three drug may be filled WITHOUT authorization from the prescriber. 
  • Evacuation Notices: Learn your evacuation zone HERE.
  • Business & Organization Re-Entry: Make it easier to get back in business. Organizations register HERE. Businesses, find your nearest coordinator's phone number HERE.


Healthcare Sector Resources 

  • Emergency Refill Information – SC, NC, VA, MD, DC, and GA (PDF)
    • Medicare and Medicaid Services 
    • 1135 Waivers - ASPR TRACIE TA response & information
    • Emergency Refills for Medicaid - North Carolina CMS granted waiver authority for North Carolina Medicaid to allow an override for the pharmacy point-of-sale early refill edit in NCTracks beginning Tuesday morning. In these situations, NC Medicaid enrolled pharmacy providers should resubmit these claims with “09” (Emergency Preparedness) in the PA Type Code field and a valid value for an E.R. override in the Reason for Service, Professional Service and Result of Service fields to override a denial for an early refill. Do not place any values in the Submission Clarification Code field. Co-pay requirements are also applicable to these pharmacy claims. The use of this override is allowed while the governor's state of emergency order remains in place.
  • Plans and Payers - Information regarding response plans from major insurance companies.
  • Pharmacy/Pharmacist Disaster Prep – a plan for pharmacist managers to follow in case of a natural disaster
    • The Board of Pharmacists in North Carolina announced that any licensed pharmacist may practice in the state, even if they aren't licensed by the NC BoP, by emailing They also announced the possibility of temporary locations, should the primary location become unsafe. 
  • Transportation Waivers - Georgia, Florida (for: weigh stations, for: animal movement), Kentucky, North & South Carolina, TennesseeVirginia
  • Dashboards
    • Healthcare & Public Health Sector (HPH)
    • National Business Emergency Operations Center (NBEOC)
  • Lifeline Activities - see update HERE, as of Sept. 13
  • HHS emPower Map – Health & Human Services
  • Medically Fragile Populations - Use the National Center for Disaster Preparedness's Hurricane Florence map to identify vulnerable populations
  • Aggregated Google Search Trends and Rx Open

Patient Condition/Disease Specific Resources

Key Partner Resources

Healthcare and Public Health

Business Status

 Hurricane Preparedness Resources



Support Healthcare Ready Response to the 2018 Atlantic Storms

Healthcare Ready is a non-profit organization that operates on the generous donations of our partners and members. If you would like to support us, please donate here or send checks to:

Healthcare Ready
Emergency Response Fund

1325 G St. NW
Suite 500
Washington, DC 20005