Healthcare Ready is ready to take action when a major natural disaster, pandemic or act of terrorism has the potential to disrupt the normal flow of healthcare supply chains.

Healthcare Ready provides the essential tools for facilitating solutions in disasters, including:

  • Rapid access to the right contacts in government or the private sector
  • Trusted, protected communications channels to share and react to sensitive information
  • Reliable, tailored situation updates compiled from public and private sources
  • Subject matter expertise on policy and operational aspects of disaster response

When a disaster occurs, Healthcare Ready also activates Rx Open maps to help the public and emergency responders see where pharmacies are open and closed in the affected area. Healthcare Ready also monitors international disasters that may affect the delivery of critical medicines in the United States.

Learn more about our services for government partners here: Overview for Government Partners

When We Activate

Healthcare Ready stands ready to activate whenever there is a potential wide-spread impact to healthcare supply chains and/or community well-being. Activation is determined on a case-by-case basis, here are examples of some of the triggers that are considered before activation:

  • Disaster declaration by a Governor or the President
  • Department of Homeland Security (DHS) Threat Advisory Red/Severe Classification
  • Health and well-being of a significant number of persons is materially threatened or affected
  • Local, regional, national, or global healthcare infrastructure is significantly compromised 

Email Alerts@HealthcareReady.org with requests for assistance or support, or to learn more about our disaster support services. 

Solving Problems During Disasters

  • Healthcare Ready was the only private sector group to be invited to present during the Hurricane Sandy HHS Critical Infrastructure calls.
  • During H1N1 Pandemic in 2009-2010, Healthcare Ready reduced the tremendous burden on the private sector supply chain to provide ad hoc inventory reporting on a daily basis.
  • Served as the facilitator of medical supply donations and the point of contact for police escorts and delivery credentials during multiple disaster responses.
  • Increase access for low income patients through activation of the Emergency Prescription Assistance Program (EPAP).
  • Coordinated emergency fuel from both state authorities and private sector emergency fueling companies for distributors.
  • Read more about the support we provided in our 2016 Response Highlights

These are just a few examples of how private sector, government and others have relied on Healthcare Ready:

  • A truck attempting to deliver critical medicines was stuck at a roadblock… [more]

    …and the driver was unable to produce the paperwork requested by checkpoint officials. Pharmacies in the affected area were expecting the shipment and were not aware of the issue.

    Healthcare Ready worked with federal and state officials to get credentialing letters allowing delivery trucks into the restricted areas. By quickly reaching the appropriate decision-makers, Healthcare Ready was able to resolve the situation in a matter of hours.

    Credentialing is often an issue during disasters, and no standards currently exist for these situations. Healthcare Ready is a critical link between government agencies and private sector as regulations and guidelines change rapidly.

  • In an area experiencing wide-spread power outages, patients relying on medical devices were running out of battery power… [more]

    …so federal officials put out a call for companies willing to set up charging stations. Healthcare Ready quickly relayed the situation to private sector companies and asked for charging station support.  Multiple national chain pharmacies responded within hours and charging stations were opened to ensure critical devices were available for the individuals needing them.

    As a reliable, efficient link between the government and private sector, Healthcare Ready was able to solve a problem and offer companies an opportunity to step in and demonstrate their commitment to public health during disasters. 

  • A pharmacy had lost power and was running out of fuel for their generator… [more]

    …and called Healthcare Ready to seek a solution. Healthcare Ready contacted state authorities and arranged a priority fuel delivery to the store so it could continue operations.

    Priority fuel deliveries are not regulated by one set of guidelines, so arranging such a delivery is different in every disaster. With strong, trusted contacts throughout state and federal government agencies responsible for disaster response, Healthcare Ready is able to quickly and effectively navigate the constantly-changing process.

  • A distribution center had lost power, and their fuel supplier wasn’t keeping up with timely deliveries… [more]

    …and called Healthcare Ready to seek a solution. Healthcare Ready contacted state authorities and arranged for a priority fuel delivery to the distribution center so that it could continue to utilize their emergency generators to continue operations to supply critical medicines to the hospitals, clinics and pharmacies.

    Priority fuel deliveries are not regulated by one set of guidelines, so arranging such a delivery is different in every disaster. With strong, trusted contacts throughout state and federal government agencies responsible for disaster response, Healthcare Ready is able to quickly and effectively navigate the constantly-changing process.

  • A state emergency declaration included regulatory changes for pharmacy practices… [more]

    …but in the chaos of the disaster, many pharmacies did not have the time or staff capacity to read and carefully analyze the entire emergency declaration as soon as it was given.

    Healthcare Ready was carefully monitoring the situation for any potential impact on the bio-pharmaceutical industry and immediately caught the regulatory update. Utilizing its proven communication tool, Healthcare Ready quickly sent a notification to its partners in the affected area explaining the regulatory change and the steps pharmacies would have to take. Healthcare Ready staff were on call to answer any questions or concerns, saving pharmacy staff time they might have spent trying to reach the correct government employee.